Privacy Notice
Welcome to our website！It is pleased that you have visited our website and are interested in our company, products and services. Shanghai Toprail International Freight Forwarding Co., Ltd. ("we" or "Toprail International" or "the Company") attaches great importance to your privacy and personal information protection, so this "Privacy Policy" ("this Policy") is formulated to help you fully understand how we collect, store, use, transmit, provide and protect the personal information you provide during your use of this website, as well as the rights you enjoy.
Before you start using this website, please be sure to read and understand this policy carefully, especially the terms marked in bold or underlined in bold, to ensure your full understanding and agreement before starting to use. If you start using this website, it means that you fully understand and agree to the content of this policy, and agree that we will process your personal information in accordance with this policy (except where otherwise stated in this policy or applicable laws and regulations require additional consent).
This policy only applies to the collection and use of your personal information when you use this website, and does not apply to the personal information we collect through other channels and services. Please note that if you participate in a clinical study managed by our client, we will not obtain your personal information from the client, so if you have any questions or needs about your personal information, please contact your participation directly managers of clinical research.
This policy applies to the laws of the People's Republic of China ("China"). If you access and use this website from outside China, we will also fulfill the obligation to protect your personal information in accordance with the requirements of local laws and regulations (if applicable).
This policy will help you understand the following:
1. How we collect and use your personal information
2. How do we share, transfer and disclose your personal information
3. How do we use Cookies and similar technologies
4. How we store your personal information
5. How we protect your personal information
6. Your rights
7. Third-Party Websites
8. Protection of children's personal information
9. How to update this policy
10. How to contact us
1. How we collect and use your personal information
1.1 Circumstances in which you need to authorize us to collect and use your personal information
1) Reply to your consultation request or provide message subscription service
When you leave us a message for consultation or feedback through the "Contact Us" section of our website, in order to process and respond to your request in a timely manner, you need to provide us with your name, email address, company name, country and city where you are located, and feedback. interest areas and other information, and provide your message content. At the same time, we will also use the aforementioned information and communication records with you to evaluate and improve our website services and communication methods.
If you choose to agree to subscribe to our emails to keep abreast of the latest news about our products and services, we will use the above personal information to send you our various information.
2) Carry out questionnaire survey
In order to understand the quality of our services and to improve and perfect our services in a timely manner, we will use the personal information you provide to conduct questionnaire surveys, including customer satisfaction surveys and market research.
3) Expand existing information
In order to better serve you, we may use the personal information you provide to obtain more information from our suppliers or other third parties.
4) To provide you with website browsing services
When you visit our website, we will collect device identifier information such as your IP address, unique device identifier, and operating system, as well as interactive information such as your browsing history, information about visiting and closing web pages, and URLs. We may use Cookies and similar technologies to collect the aforementioned information, and you can manage Cookies settings according to your own preferences. For details, please refer to Section 3 "How We Use Cookies and Similar Technologies" of this policy.
Please note that separate device information is information that cannot identify a specific natural person. To the extent permitted by applicable law, we may combine the above information with other information we collect. During the combined use, such information will be treated and protected as your personal information in accordance with this policy.
1.2 Exceptions to Authorized Consent
You are fully aware that, according to relevant laws and regulations, we may collect and use your personal information in accordance with the law without your authorization and consent in the following situations:
1) Necessary for us to perform our statutory duties or obligations;
2) Necessary for responding to public health emergencies;
3) It is necessary to protect the life, health and property safety of you or other natural persons in an emergency;
4) Collect and use your personal information that you have disclosed to the public or has been legally disclosed within a reasonable range;
5) Necessary to conclude and perform relevant agreements or other written documents with you;
6) Implement news reports, public opinion supervision and other acts for the public interest, and collect and use your personal information within a reasonable range;
7) Other circumstances stipulated by laws and administrative regulations.
2. How do we share, transfer and disclose your personal information
2.1 Sharing
We will not share your personal information with any company, organization or individual other than our company, except in the following cases:
1) After obtaining your explicit consent, we will share your personal information with other third parties.
2) We will share your personal information with relevant third parties, government agencies and/or industry regulators in order to comply with applicable laws or regulations, or for litigation, dispute resolution, or in accordance with the mandatory requirements of government authorities.
3) Based on the needs of business operation and management, we may share your personal information with our affiliates so that we can provide you with better services. We will only share necessary personal information and be bound by the purposes stated in this policy. If we share sensitive personal information or our affiliates change the purpose of processing personal information, we will seek your authorization and consent again in accordance with the requirements of applicable laws and regulations.
4) In order to better provide you with products and services, we employ various service providers and cooperate with partners. We may share you and the personal information you provide with service providers or partners. At the same time, we may share your personal information with our customers within the scope necessary to provide services.
2.2 Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1) After obtaining your explicit consent, we will transfer your personal information to other third parties;
2) When it involves merger, division, dissolution or bankruptcy liquidation, if personal information transfer is involved, we will require new companies and organizations that hold you and the personal information you provide to continue to be bound by this policy, otherwise we will require the company or organization seeks your authorization again.
2.3 Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
1) After obtaining your separate consent;
2) Disclosure based on law: We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities.
3. How do we use Cookies and similar technologies
3.1 Sharing
We use cookies, log files, pixel tags, web beacons, scripts and similar files or technologies (hereinafter collectively referred to as "Cookies") to provide, evaluate and improve our services. Cookies are small text files that contain small amounts of information that are downloaded to your browser or device when you visit certain web sites.
We only use cookies for the following purposes: to understand and improve the performance of this website, to provide you with convenient and personalized services, so that you can obtain a more optimized and easier access experience, etc.
You can manage Cookies according to your own preferences. For example, you can disable Cookies by modifying browser settings, or notify you when a certain Cookie is set; you can also clear all Cookies saved in your device. The "Help" section in the toolbar of most browsers will provide guidance on managing cookies. If you do not accept Cookies, you can still browse this website, but it may affect the realization of some functions of this website and may affect your experience.
4. How we store your personal information
4.1 Storage location
In principle, the personal information we collect and generate in China will be stored in China. But please understand that, in order to better provide services or optimize service quality, we may transfer and store your personal information outside of China within the scope permitted by laws and regulations and within the limits necessary to provide services to you. Analyze and process. In this case, we will separately obtain your authorization and consent, complete the prerequisites for cross-border transmission in accordance with relevant laws and regulations on personal information protection, and do our best to ensure the security of your personal information during this process, and require overseas recipients to Handle such personal information in accordance with the requirements of applicable laws and regulations and the confidentiality and security measures stipulated in this policy.
4.2 Storage period
We only store your personal information for the period required to achieve the purposes stated in this policy, unless there are other mandatory provisions or requirements for the storage period in laws and regulations.
After the storage period is exceeded, we will delete or anonymize your personal information in accordance with the requirements of applicable laws and regulations. If the storage period stipulated by laws and regulations has not expired, or if it is technically difficult to delete personal information, we will not perform other processing activities except for storing and taking necessary security protection measures.
5. How we protect your personal information
5.1 Storage location
In order to protect the security of personal information, we have adopted security protection measures in line with industry standards to minimize the risk of unauthorized access, disclosure, alteration and loss of personal information. We will take all reasonable and feasible physical, technical and management measures to protect the security of you and the personal information you provide.
Notwithstanding the foregoing security measures, the Internet is not an absolutely secure environment, and we will do our best to ensure the security of any information you send us. We strongly recommend that you use complex passwords to help us protect your account security.
In the unfortunate event of a personal information security incident, we will promptly inform you in accordance with the requirements of applicable laws and regulations: the basic situation of the security incident (the cause of the incident and the type of personal information that was leaked, tampered, or lost) and the possible harm, what we have done The remedial measures taken or to be taken, the measures that you can independently prevent and mitigate the harm, our contact information, etc. We will promptly inform you of the relevant circumstances of the incident, and when it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
6. Your rights
In accordance with relevant Chinese laws, regulations, and standards, we guarantee you to exercise the following rights with respect to your personal information:
6.1 Access and copy your personal information
This website does not have a registration function, and only collects necessary personal information according to your needs and consent in the business content mentioned in Section 1 of this policy. You can contact us through the contact information in Section 10 of this policy at any time to access and copy your personal information, and we will respond to your request after necessary verification.
6.2 Correct and supplement your personal information
When you find that the personal information we process about you is inaccurate or incomplete, you have the right to ask us to make corrections and supplements. You can contact us to correct and supplement your personal information at any time through the contact information in Section 10 of this policy, and we will reply to your request after necessary verification.
6.3 Deletion of your personal information
In the following circumstances, we will actively delete you and the personal information you provide according to law. At the same time, you can contact us through the contact information in Section 10 to request us to delete your personal information.
1) If the purpose of our processing personal information has been achieved, cannot be achieved or is no longer necessary to achieve the purpose of processing;
2) If this website stops operating or we stop providing related products, or the personal information storage period has expired;
3) If you have withdrawn your consent;
4) If we process personal information in violation of laws, administrative regulations or agreements;
5) Other circumstances stipulated by laws and administrative regulations.
Due to applicable legal and security technical restrictions, we may not be able to immediately delete the corresponding information from the backup system. We will safely store personal information and limit any further processing of it until the backup can be cleared or anonymized.
6.4 Change the scope of your authorization and consent
You have the right to withdraw your authorization to collect and use your personal information or change the scope of consent at any time. You can contact us through the contact details in Section 10.
Please understand that each business function requires some basic personal information to be completed (see Section 1 of this policy). If you withdraw the above authorization or consent, you may not be able to use the functions of this website normally. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
6.5 Responding to your above request
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty days.
For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. For those that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes in existing practices), pose a risk to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it. If we choose not to carry out your request, we will explain to you the reasons for the refusal.
In the event of the following circumstances, we may not be able to process your request in accordance with the requirements of applicable laws and regulations:
1) Directly related to national security and national defense security;
2) Directly related to public security, public health, or major public interests;
3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
4) There is sufficient evidence that you have subjective malice or abuse of rights;
5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other organizations or individuals;
6) Those involving commercial secrets.
7. Third-Party Websites
In the course of using this website, you may receive content or web links from external third parties ("third parties"), including our business partners. We have no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.
Please note that we have no control over the privacy and data protection policies of third parties and such third parties are not bound by this policy. Before submitting personal information to a third party, please read the third party's privacy and data protection policies in detail.
8. Protection of children's personal information
We attach great importance to the protection of children's personal information. Although different laws and customs define children differently, according to Chinese laws and regulations, minors under the age of 14 are considered children.
This Site and related services are primarily intended for adults. We will not collect personal information from children without the explicit consent of the child's guardian.
If we find that we have collected personal information of children without the prior explicit consent of the guardian, we will take necessary measures to delete or anonymize the relevant information as soon as possible.
9. How to update this policy
We may update this policy from time to time in order to improve our current products and services and as technology develops and laws are revised. However, without your explicit consent, we will not reduce your rights under this Policy. We will publish an updated version on this website and remind you of the update of relevant content through website announcements or other appropriate methods, and please visit this website to keep abreast of the latest privacy policy.
If you continue to use this website after the update of this policy takes effect, it is deemed that you have fully read, understood and accepted the updated privacy policy and are willing to be bound by the updated privacy policy.
10. How to contact us
If you have any questions, comments or suggestions about this policy, please contact us in the following ways:
mdoffice@toprail.cn
